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The global multi-channel order management (MCOM) market is experiencing significant growth, projected to expand from USD 3.8 billion in 2024 to USD 10.6 billion by 2033 at a compound annual growth rate (CAGR) of 12.0%. This growth is propelled by the rise of e-commerce and mobile shopping, necessitating efficient order processing across various sales points such as online stores, physical outlets, and mobile platforms. North America is expected to dominate this market, driven by technological advancements and a strong retail and e-commerce sector. The market is characterized by a competitive landscape with major players focusing on innovation and strategic partnerships to enhance their offerings.
